We’re here to help! Whether you have questions, need assistance, or want to share your feedback, our friendly team is ready to assist you. Reach out to us through any of the methods below, and we’ll get back to you as soon as possible.

Customer Service

Call us:
0330 133 6101

Our customer service team is available to take your calls and provide support during our business hours.

Email Support

Email us:
Sales@express1world.co.uk

Feel free to send us an email at your convenience. We are committed to responding promptly within 24 hours to address your inquiries.

Business Hours

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday & Sunday: Closed

Please contact our Sales Team for assistance.

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Please review your order confirmation email for tracking details. If you have not received tracking information or if your order is substantially delayed, kindly contact our customer service team for further assistance.

    Email: sales@express1world.co.uk
    Phone: 0330 133 6101

    Our team is dedicated to providing you with prompt and helpful support.

    Do you deliver on public holidays?

    Yes, we offer delivery services throughout the United Kingdom.

    Do you deliver to my postcode?

    At the checkout, you can enter your postcode, and the address will be automatically populated for your convenience.

    Is next-day delivery available on all orders?

    Next-day delivery may be available depending on the order placement time and delivery location. Please check our delivery options at checkout or contact our customer service team for more information.

    Do I need to be there to sign for delivery?

    Yes, a signature is typically required upon delivery to confirm receipt of your order. If you are unable to be present, please contact our customer service team to discuss alternative delivery options.